Privacy Policy

PERSONAL INFORMATION

Personal Information We May Collect

"Personal Information" means any kind of data that can be used to identify you specifically or to connect you to another person.

• Name of the customer
• Their physical addresses
• Telephone or mobile number
• Their Email address
• Card Details (Credit and debit card number) and related information
• Social media account ID
• Passport number
• The number given out by a transportation organization, such as a Traveler Information Number issued by the Transportation Security Administration.
• Any additional information that customers give us when you contact us or make travel arrangements with us (which might include your dietary needs, preferences, and so on), and also details about your reservations (such your departure and destination points)
• Region wise information
• Data of Analytics/Advertising tools like tied to a user/device ID
• Detailing about you

You guarantee that you have the legal authority to do so and to authorize us to use the information in keeping with this Privacy Policy if you send any Personal Information referring to other individuals to us or to the suppliers we use when dealing with the Services.

INFORMATION COLLECTED BY US OF A USER

IN GENERAL

Any information you provide to us by way of our website, phone, email, fax, or any other method is received by and stored by us. Additionally, we might ask for details about your trip preferences, such as food requests, seat preferences, information regarding frequent flyer/hotel/car rental program memberships, and ticketing choices. Your first and surname name, phone number, postal address, email address, and, in some situations, billing information (such as a credit card number, cardholder name, and expiration date) are all considered to be personal information.

Although you have the option to withhold information from us, in most cases you will need to provide it in order to register as a member, make a purchase, complete a traveler profile, take part in a survey, contest, or sweepstakes, ask us a question, or start other transactions.

Information of Passenger

When you make travel or other arrangements for someone else through our website, we will request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing us with their personal information and travel preferences, as any access to view or change their information will be available only through your account. Information Collected from Other sources Additionally, we might occasionally get details about you from our coworkers and other trustworthy outside sources and include them in our account information. Updated delivery and address information, which we use to update our records and enable the right delivery of travel information; demographic information, which we use to better understand your possible purchase preferences; and other examples of information we may receive. Information Automatically Collected By Us Every time when a user visits the Site, we automatically gather some information about the user's system like Computer or mobile device. We will, for instance, gather your IP address, web browser type (such as Netscape Navigator or Microsoft Edge), and the following website URL. We might also gather data about your internet behavior. Your user experience can be tailored as one of our goals in gathering this automatic data.

COOKIES AND OTHER WEB TECHNOLOGIES

What is a cookie? Cookie" is a little text file with a unique identifier that is downloaded to your computer when you visit the Site. For instance, each time our member signs in, we store the given member Code and account name in the cookie file on the user's system.

If you clicked the option labeled "Save this password for automatic sign-in," we might additionally save your password in this cookie file. Please take note that user IDs, credentials, and other data pertaining to accounts that are stored in such cookies are encrypted for security reasons. By setting your web browser to reject cookies or to ask you before accepting a cookie, you can always decide whether to receive a cookie file. Please be aware that you might not be enabled to access many of the travel tools provided by us if you choose to accept cookies from the website.

INFORMATION COLLECTED BY THIRD-PARTY ADVERTISING COMPANIES

In order to analyze, modify, and personalize the advertising content on our website and other websites, as well as to provide advertisements for products and services we believe you'll find interesting, third-party advertisers, like those we're employing to serve advertisements on our behalf through the Internet, may use cookies and other technologies. The data collection and usage practices used by these advertisers are not governed by this Privacy Policy since we do not have accessibility to or control over any cookies or additional features they may use.

How can we use Customer’s Data?

To the aim of fulfilling the travel transactions you make, we use applicable payment details (such as the cardholder's name, credit card number, and expiration date).

Other information about you is used by us for the general purposes listed below: to deliver the products and services to you; to give you all the information pertaining to your trip assurance and updates; to manage your account, which includes paying bills and giving you journey notifications; to stay in touch with you generally; to address your inquiries and comments; and to measure your interest in our goods, services, and online presence.

In addition, it is used to personalize your experience with us, acknowledge you for being part of any recognition and reward program you choose to join, collect fees from you, or troubleshoot issues. It is also employed to settle disagreements, collect fees, or troubleshoot issues, stop possible prohibited or illegal activities, enforce our Terms of Use, and as otherwise specified to you at the time of collection.

WITH WHOM WE SHARE YOUR INFORMATION?

We may share users (yours) information with the some entities which have mentioned below -

The organizations who fulfill your trip arrangements, such as hotels, airlines, cruise lines, car rental agencies, or activity providers. All third-party provider services are identified as such throughout our website. We only give these suppliers access to your email address if they require it to complete the travel reservation you made via our website, and we only permit them to use it for that purpose. We do not impose any restrictions on the use or sharing of your other personal information by our suppliers. Because of this, we advise you to review the privacy policies of each travel vendor whose goods you buy through our website. Please be aware that these vendors may also get in touch with you as needed to get more information about you or to help with your trip.

Transaction processing, customer support, marketing, and fraud prevention are just a few of the third-party partners who provide services or tasks on our behalf. These businesses have access to personal data that is necessary for them to carry out their duties, but they are not allowed to share or use the data in any other way.

Please be aware that we have no control over the privacy practices of these third-party business partners, so we advise you to research their policies before giving them access to your personal information. Vendors or Suppliers who are partners in Business with us, might jointly provide goods or services. When a third party is involved in a product or service you have ordered, you can tell because their name will show alongside ours. We might provide such partners access to information about you, including your personal information, if you decide to use these optional services.

There are some additional information of users we might share with others:

To determine or exercise our legal rights, to respond to requests from the court, subpoenas, or other legal process, to confront legal claims, or in any other situation where it is mandated by law. We preserve the right to object legally and to exercise any rights we may have in such circumstances. When we consider it necessary to do so in order to safeguard and defend the rights, assets, or personal safety of our company, our clients, or others; according to with our Terms and Conditions of Service and other agreements; or if we believe in good faith that doing so will help us investigate, stop, or take action against illegal or suspected criminal acts.

When a business transacts, such as when selling assets, merging, consolidating, or divesting.

Additionally, we might divulge anonymised or aggregate data to investors and advertisements. For instance, we might divulge to our advertising how many people visit our website or the most well-liked holiday spots. This data, which is used to provide services and content we believe you'll find interesting, does not include any personally identifiable information.

CUSTOMER’S RIGHTS AND OPTIONS REGARDING YOUR PERSONAL INFORMATION

You can view, alter, or erase any personal information you've provided to us by contacting us as described below. For your safety, we might need to verify your identity before granting your request. We will only retain your personal information for as long as is necessary to fulfill the purposes outlined in this privacy statement, unless a longer retention period is mandated or permitted by law. You can provide us with the information necessary to provide you with the travel products and services you've requested under the terms and conditions described in this Privacy Policy and Terms of Use of our website. You can choose not to even though it may be required in order to use specific website features or make travel-related purchases.

HOW WE PROTECT YOUR INFORMATION?

Given our dedication to protecting the data we collect, we want you to have faith in using our website to book and organize your journey. Although security cannot be guaranteed by any Website, we have put in place physical, technical, and administrative security safeguards to assist safeguard the personal data you give us. For instance, access to personal information is restricted to authorized workers and is only permitted for legitimate business purposes. We also use firewalls and intrusion detection systems to assist stop unapproved individuals from accessing your information, as well as encryption when transferring confidential data between your system and ours.

CHILDREN'S PRIVACY

If you are Children, then you are not permitted to purchase travel or other services from our website. If a kid under the age of 13 sends us personal information, we will only use that information to respond to that child directly and let him or her know that we need parental permission before we can collect personal information from them.

OUTSIDE LINKS

If there are any links on our website that land you to other websites do not fall under the scope of this privacy statement. We strongly advise our users to read the privacy policies stated on those other websites in order to comprehend how they collect, use, and do public personal data of visitors.

WHAT ABOUT PHISHING?

In a hazardous or unsolicited email or telephone call, we never have and never will ask for your debit or credit card details, login name, or password. Only when you ask a question or make a service request will we contact you by phone or email. We are quite concerned about identity theft as well as the practice known as phishing. Our top priority is data security to prevent identity theft from happening to you. Visit the Federal Trade Commission's website at http://www.ftc.gov/spam for additional information about phishing, or OnGuard Online at onguardonline.gov/phishing.html.

HOW CAN YOU CONTACT US?

Customers can email us at privacy if you have any questions, suggestions on anything regarding this privacy statement, your travel plans, or your purchases. You can write to us.